|
SplendidCRM Profesional
|
SugarCRM Professional
|
SplendidCRM Enterprise
|
SugarCRM Enterprise
|
| Live price / user / month |
$25 (month-to-month) |
$40 (year contract) |
$40 (month-to-month) |
$65 (year contract) |
| On-Premise price / user |
$300 perpetual |
$480 / year |
$480 perpetual |
$780 / year |
On-Premise 3 yr TCO / user (including maintenance) |
$450 |
$1,440 |
$720 |
$2,340 |
| Sales |
| Accounts |
x |
x |
x |
x |
| Activities Management |
x |
x |
x |
x |
| Contacts |
x |
x |
x |
x |
| Leads |
x |
x |
x |
x |
| Opportunities |
x |
x |
x |
x |
| Tasks |
x |
x |
x |
x |
| Document Management |
x |
x |
x |
x |
| Business-to-Business (B2B) mode |
x |
x |
x |
x |
| Business-to-Consumer (B2C) mode |
x |
x |
x |
x |
| Contracts |
x |
x |
x |
x |
| Product Catalog |
x |
x |
x |
x |
| Quotes |
x |
x |
x |
x |
| Orders |
x |
x |
x |
x |
| Invoices |
x |
x |
x |
x |
| Payments |
x |
|
x |
|
| Credit Cards |
x |
|
x |
|
| PayTrace® Credit Card Processing |
x |
|
x |
|
| PayPal® Credit Card Processing |
|
|
x |
|
| PayPal® Payment Notifications |
|
|
x |
|
| Monthly Billing |
|
|
x |
|
| Marketing |
| Campaigns |
x |
x |
x |
x |
| Email Marketing |
x |
x |
x |
x |
| Mail-Merge |
x |
x |
x |
x |
| Web-to-Lead Capture |
x |
x |
x |
x |
| Twilio® Send SMS Messages |
x |
3rd party |
x |
3rd party |
| Twilio® Track SMS Messages |
x |
3rd party |
x |
3rd party |
| Twitter® Send Tweets |
x |
x |
x |
x |
| Twitter® Track Tweets |
x |
x |
x |
x |
| Dynamic Target Lists |
|
|
x |
|
| Support |
| Bug Tracking |
x |
x |
x |
x |
| Cases |
x |
x |
x |
x |
| Project Management |
x |
x |
x |
x |
| Call Center |
x |
x |
x |
x |
| Asterisk® PBX Integration |
x |
3rd party |
x |
3rd party |
| Surveys |
x |
|
x |
|
| Customer Portal |
|
|
x |
x |
| Forums & Threads |
x |
|
x |
|
| Reports |
| Reporting |
x |
x |
x |
x |
| Standard Reports |
x |
x |
x |
x |
| Report Dashlets |
x |
x |
x |
x |
| Report Rules Engine |
x |
|
x |
|
| HTML5 Charting |
x |
|
x |
|
| HTML5 Chart Dashlets |
x |
|
x |
|
| Silverlight® 3 Charts |
x |
|
x |
|
| ReportBuilder 3.0 Integration |
|
|
x |
|
| Mobile |
| Smartphone Browser |
x |
x |
x |
x |
| Mobile-specific Layouts |
x |
x |
x |
x |
| HTML5 Offline Client |
x |
|
x |
|
| Windows Offline Client |
|
|
x |
x |
| iPhone App |
|
x |
|
x |
| Android App |
|
x |
|
x |
| BlackBery App |
|
|
|
x |
| International |
| Multi-Languages |
x |
x |
x |
x |
| Multi-Currency |
x |
x |
x |
x |
| Date/Time Localization |
x |
x |
x |
x |
| Time Zone Localization |
x |
x |
x |
x |
| Administration |
| Layout Editor |
x |
x |
x |
x |
| Button Editor |
x |
x |
x |
x |
| Custom Fields |
x |
x |
x |
x |
| Image Fields |
x |
x |
x |
x |
| Undelete |
x |
|
x |
|
| Business Rules Engine |
x |
SugarLogic |
x |
SugarLogic |
| Workflow |
|
x |
x |
x |
| Workflow Calculations |
|
x |
x |
x |
| Business Process Management |
|
|
x |
Process Author |
| Amazon S3 & FPS |
|
|
|
x |
| Security |
| Role Management |
x |
x |
x |
x |
| facebook® Authentication |
x |
|
x |
|
| Password Security |
x |
x |
x |
x |
| Admin Delegation |
x |
|
x |
|
| Team Management |
x |
x |
x |
x |
| Dynamic Teams |
|
x |
x |
x |
| Field Level Security |
|
|
x |
x |
| Integration |
| Microsoft Outlook® Plug-in |
x |
x |
x |
x |
| Microsoft Word® Plug-in |
x |
x |
x |
x |
| Microsoft Excel® Plug-in |
|
x |
|
x |
| Chrome® Browser Extensions |
x |
|
x |
|
| Firefox® Browser Extension |
x |
|
x |
|
| Safari® Browser Extension |
x |
|
x |
|
| Opera® Browser Extension |
x |
|
x |
|
| Synchronization & Data Import |
| facebook® Import Friends |
x |
|
x |
|
| LinkedIn® Import Connections |
x |
|
x |
|
| Twitter® Import Followers |
x |
|
x |
|
| Twitter® Import Tweets |
x |
|
x |
|
| Salesforce.com® Import |
x |
x |
x |
x |
| Intuit QuickBooks® Import Customers |
x |
3rd party |
x |
3rd party |
| ACT!® 6 Import |
x |
|
x |
|
Microsoft Exchange Server® 2007/2010 Synchronization |
x |
3rd party |
x |
3rd party |
| Google® Apps Synchronization |
x |
x |
x |
x |
| Apple® iCloud Synchronization |
x |
x |
x |
x |
Intuit QuickBooks® Synchronization |
x |
3rd party |
x |
3rd party |
| Productivity |
| Advanced Search |
x |
x |
x |
x |
| Shared Calendar |
x |
x |
x |
x |
| Dashboard |
x |
x |
x |
x |
| Dashlets |
x |
x |
x |
x |
| Quick Create |
x |
x |
x |
x |
| AutoComplete |
x |
x |
x |
x |
| Reminders |
x |
x |
x |
x |
| Rules Wizard |
x |
|
x |
|
ASP.NET SignalR (real-time communications) |
x |
|
x |
|
| Extensibility |
| App Source Code |
C# |
PHP |
C# |
PHP |
| SQL Source Code |
x |
x |
x |
x |
| SOAP API |
x |
x |
x |
x |
| REST API |
x |
x |
x |
x |
| Module Builder |
x |
x |
x |
x |
| Windows Certification |
|
 |
|
 |
|