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 use of apostrophe/single quote in name convered to hex or something
 
elRey
3 posts
Joined
12/6/2006
use of apostrophe/single quote in name convered to hex or something
Posted: 06 Dec 06 11:52 AM

apostrophe/single quote used in names or any other data field gets converted to something else.....

is this a common issue? php ini setting?

thanks, Rey
support
2100 posts
1st
Joined
1/3/2006
Re: use of apostrophe/single quote in name convered to hex or something
Posted: 06 Dec 06 12:18 PM

That certainly is not expected behavior.  Are you using the plugin with SplendidCRM or SugarCRM?  It would also be useful to know both the client version and the server version.

 
elRey
3 posts
Joined
12/6/2006
Re: use of apostrophe/single quote in name convered to hex or something
Posted: 06 Dec 06 12:44 PM Modified By elRey on 12/6/2006 12:50:40 PM)

Server:
PHP ver 4.3.9
SugarCRM ver 4.0
MySQL ver 4.1.7
Apache/2.0.52 (Red Hat)

Client:
Outlook 2003
Splendid Outlook Plugin - ver 1.0.3.29883

Thank you for your time!

 

OH and it just coming into Outlook converted. apostrophe/single quote going out of outlook into crm are fine.
elRey
3 posts
Joined
12/6/2006
Re: use of apostrophe/single quote in name convered to hex or something
Posted: 06 Dec 06 5:03 PM
Found a sugar bd function to_html() causing this. I just added sugar function grom_html to soap get data call to revert the translations.

But it would seem anyone get data out of sugar via soap would get these conversions.
support
2100 posts
1st
Joined
1/3/2006
Re: use of apostrophe/single quote in name convered to hex or something
Posted: 17 Dec 06 9:37 AM Modified By support on 12/17/2006 9:37:39 AM)

Thanks for the additional research.  We use .NET to do all our XML parsing, so it was not likely that this problem was in our code.  This kind of bug is typical of systems that built the XML themselves instead of using an established library.

 

 
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