Friday, November 21, 2008 ..:: Forums ::.. Register  Login
 Forums Minimize
SearchForum Home
     
  Plug-in and Platform Forums  Outlook 2003 Plug-in  Outlook Splendi...
 Outlook SplendidCRM plugin to SugarCRM Error
 
britewood
2 posts
www.webdezyn.com
Joined
12/7/2007
Outlook SplendidCRM plugin to SugarCRM Error
Posted: 07 Dec 07 10:09 AM
SplendidCRM Plug-in for outlook to sugarCRM issue I keep getting this error when trying to sync. Void SyncContacts(Boolean) Line 1944. Specified cast is not valid. SessionID = 2728bb15d7923417c9a2484bf9501256 So I know there is something wrong. I also know that the Sugar tool does not work so any ideas as to what my issue is? SplendidCRM Plugin Version 1.4.2824.5474 Using SugarCRM 4.5.1f Apache 2.0 PHP Version 5.2.4 MySQL 5.0.45 Anything else? This could be a sugarCRM thing but hey I get better information from the SplendidCRM plugin
support
2101 posts
1st
Joined
1/3/2006
Re: Outlook SplendidCRM plugin to SugarCRM Error
Posted: 07 Dec 07 10:52 AM

If you can provide connection information to our support staff, maybe they can use the debugger to locate the issue.  Please contact them directly at support@splendidcrm.com.

 
britewood
2 posts
www.webdezyn.com
Joined
12/7/2007
Re: Outlook SplendidCRM plugin to SugarCRM Error
Posted: 07 Dec 07 11:11 AM
What type of connection information do they need? Do they need to connect to my test server? This may be difficult as it is behind a firewall and not public domained. Do they want to try to run the plug-in to the server? Is there a way I can run the debugger and send info to the support staff? Thanks for the quick reply. B
support
2101 posts
1st
Joined
1/3/2006
Re: Outlook SplendidCRM plugin to SugarCRM Error
Posted: 07 Dec 07 12:23 PM

Yeah, they would have to connect remotely so that the plug-in can be run under a debugger.

We don't like to assume that the problem is on the Sugar end.

 
 Page 1 of 1
NextPreviousNo Rating
  Plug-in and Platform Forums  Outlook 2003 Plug-in  Outlook Splendi...
Forum Home  Search       

Copyright (c) 2006-2008 SplendidCRM Software, Inc. All Rights Reserved.   Terms Of Use  Privacy Statement
DotNetNuke® is copyright 2002-2008 by Perpetual Motion Interactive Systems Inc.
SplendidCRM and SplendidCRM Software are trademarks of SplendidCRM Software, Inc. SugarCRM is a trademark of SugarCRM Inc. in the United States, the European Union and other countries. All other trademarks used in this web site are the property of their respective owners.