Hi,
I tried to install the Outlook plug in on my new PC - Vista and get an error message / compatibility issue with Active Sync.
Is there a know solution?
Thanks,
Ivan
Please provide more details about the problem. What error message are you getting?
Hello,
I have tried many times to install the previous plug in and the new one.
I first had an error message saying: this pgm is blocked due to a compatibility issue.
Pgm: Microsoft ActiveSync
....
Previous versions of Actvesync cannot be installde on Windows Vista. The featrures previously found in ActiveSync are now available in Windows Mobile Device Center,....
I downloaded again the last plug in from the site, and then, the installation seemed to be going OK : all installation screens are poping up in a normal way.
When I start Outlook, the plugin is not present...
What I use is Windows Vista Business Edition, with Office Pro 2003.
Any idea?
Cheers,
Try this, right click on the plug-in install file and open as a Compressed Folder (ZIP file). Copy the contents to a separate folder. Then run each file within one-by-one, with the plug-in being last.
One user found a problem with the VSTOR install failing because something about Word was always running. Once he resolved the issue, the plug-in installed and worked.
