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SessionID Error

30 posts

Joined
10/10/2006

SessionID Error
Posted: 29 Jun 07 5:16 PM

I am also getting the Session ID error both on Vista and XP.

Using:
SplendidCRM_Plug-in_for_Outlook_1.4.2722.3336_Beta.exe

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SplendidCRM sure feels like it is going to be a great system for my clients and I really want to join and support the community. However I can't even get started until I can acheive the most basic of features which is getting Emails in and out.

It seems to me that having unified communications is the CORE feature of a CRM. I know as a customer contacting a company I want to have one conversation between me and that company. I don't want to have 5 conversations with 5 different employees each of which I need to tell the same story to. So having all email communications (in and out) associated with a contact record would seem to me to be the CORE feature of ANY CRM that the rest of the app is written around.

Does anyone have Email intergation working? Please let me know what your solution is. I have all my projects on idle until I can get it set up and functioning.

Thanks

support

2240 posts

Joined
1/3/2006

Re: SessionID Error
Posted: 29 Jun 07 8:31 PM Modified By support on 6/29/2007 8:32:39 PM)

Please send the plug-in log file to support@splendidcrm.com. You will find it at:

C:\Documents and Settings\[user]\Application Data\SplendidCRM\SplendidCRM Plug-in for Outlook Log.txt

What version of the SplendidCRM application are you running? The SessionID problem can be isolated to the soap.asmx file, so having an old version can be the problem.

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