Not sure if this is the place for reporting Outlook plug-in bugs, but as follows, I'm having this error when synchronizing Outlook contacts:
Void Synccontacts(Boolena) Line 1534System.web.services.protocols.........---->System.Exception: The session Id is invalid.at splendiCRM.soap.getseesionuserid(string session) in .......Soap.asmx line 493
Regardless if I synch one or all. Anyone else seeing this issue?
Also, are any user manuals available for this? I know I read somewhere just to use the Sugarcrm outlook plugin manual, but they appear to be very different and I'm not sure users would find this a workable solution.
We are actively working to locate this session problem. We have recently checked in a fix to ~/Soap.asmx.cs, which we would appreciate it you would compile try.
We have been so busy developing key features that we have not had a chance to write any documentation. To be honest, we still have a lot of work to do, so we will not be addressing this issue any time soon. Incidentally, on our list of things to do is to update the plug-in to match the SugarCRM version.
Hi there. Sorry for the delay, but been a little busy. I gave this a shot, recompiled as well as loaded version 1.4. Restarted IIS, rebooted the client and everything is working smooth. Prior to the reboot, I would get a session error generating from line 418 indicating it couldn't find a valid session id.
Thanks for the fixes!
We are still testing this fix, so please keep us informed of any problems you experience.
OK, looks like it is back again. This time I get something like:
Boolean AssignEMails() Line 414,System.Web.Services.Protocols.SoapExcepetion:Server was unable to process reqeust, --->System.Excepetion:The session ID si invalid at SplendidCRM.SOAP.GetSessionUserID(String sessoin) at splendidCRM.soap.set_entry(String session, String module name, name, name_value[] name_value_list)---End of inner Error
I've also had other test users describe the same error on an intermittent basis.. same type of error....Invalid SessionID. If it helps, we are using Basic authentication into Splendid. SO, it is an intermittent error and a little hard to say any one thing is happening when the error comes up. I dod notice sometimes when synching a large number of contacts that the it's almost like the session expires? Though that of course would not help explain the "one off" email synchs.
Another thing to note is that the plugin is running correctly and I'm actually synching an email when this error occurs. After selecting a contact which appears properly, I click the assign and this is the error that pops up.
