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ForumForumPlug-in and Pla...Plug-in and Pla...Outlook Plug-inOutlook Plug-inSyncContacts ErrorSyncContacts Error
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 10/30/2007 1:51 PM
 

I am using Outlook 2003 and Splendid CRM Plug-in for Outloook version 1.3.2542.37669.  Everything was working fine until I deleted some contact records from Outlook.  I tried syncing contacts and got the following error message:

Void SyncContacts(Boolean) Line 1534.

System.Web.Services.Protocols.SoapException:Server was unable to process request. ---> System.Exception: Cannot insert the value NULL into column 'USER_ID',table 'SplendidCRM-Thatsbiz.dbo.CONTACTS_USERS';column does not allow nulls. INSERT fails.

Suggestions to fix?

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 10/30/2007 4:13 PM
 

I believe that we fixed this issue, but I don't recall if it was a plug-in fix or a server fix.  For good measure, please try the latest build of our plug-in:

http://s3.amazonaws.com/SplendidCRM/SplendidCRM_Plug-in_for_Outlook_1.4.2824.5474.msi

 

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 10/30/2007 10:43 PM
 
I tried the latest build of the plug-in and got the same error message.  Suggestions?
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 10/31/2007 2:07 AM
 

Then the other option is to try the latest build of the server app.

http://s3.amazonaws.com/SplendidCRM/SplendidCRM_1.4.2819.7340_Beta_Upgrade.msi

 

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