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Text error

redlab87

3 posts

Joined
6/25/2008

Text error
Posted: 25 Jun 08 4:04 PM

I initially installed Splendid 2.1 and it was working fine but then all of the sudden the text would start to look weird. The login screen would display NTC_LOGIN_MESSAGE and when i would log in all the text is funny as well. Like the tabs on the top would display "moduleList.Home" or weird stuff. all my contact information and stuff is still there just weird text is everywhere. I think it might be my database but im not sure. Any ideas?

support

2098 posts

Joined
1/3/2006

Re: Text error
Posted: 25 Jun 08 6:16 PM

It sounds like a database connection failure. If you are still able to login and see your data, then you likely just need to reload the site data. You can do this in the Admin area near the System Check link.

Use the SplendidCRM System Log to help determine when and why you had a database connection failure.

redlab87

3 posts

Joined
6/25/2008

Re: Text error
Posted: 27 Jun 08 1:34 PM

that worked but now im running into the problem if it doing the text problem from time to time and i have to reload the site everytime. any suggestions?

support

2098 posts

Joined
1/3/2006

Re: Text error
Posted: 27 Jun 08 3:31 PM

Please use the System Log to help locate the problem. The web application should run for several days. If you see that the app is restarting every hour, then you need to investigate why. We have seen some third-party utilities cause IIS to restart.

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