I've created a xls file with the data of all the customers of my company, and I want to import them in SplendidCRM database; but when I click to the "Import" option in the accounts shortcuts I've to wait a lot of time before that the import options appears on the screen (I'm talking of about 10/15 minutes); then, finally the options appear, but then I've the same problem when I've chosen my xls file to import into the database.
Could you help me with this problem (I hope my explanation is enough clear) ?
Thanks!
I believe that the Import code uses AJAX. I suspect that the problem is that you are getting a timeout on something that is being fetched to paint the page. Could there be something in the browser security that is preventing the page from completing?
Yes, I confirm you that it's a problem about the browser (I'm using IE7 for Vista: do you think I could have some problem with it ?) : I've tried from another client and all is ok.
About this thing I've another problem now : when I tried to import data I've the error "Item has already been added. Key in dictionary: 'TEAM_ID' Key being added: 'TEAM_ID'".
Importing stuff can sometimes be very slow depending on your setup - it's not ideal but if you put the xls on the server itself and upload locally it blitzes through them.
I just broke my old laptop so had to get a new one with vista - it seems to work ok for me but then I run everything in windows classic ( 95/98/2000) mode otherwise I haven't got a clue what I'm doing.
