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 Some problems about product.
 
dragoon
19 posts
Joined
6/5/2008

Some problems about product.
Posted: 17 Aug 08 12:21 PM

I meet two problems that need some suggestions:

1. What is the Account and Contact columns for in the Product input page?

Those two columns are necessary. I don't understand their meaning.

2. I can't find any product that I input already when I try to open a new quote.

I try to input some product name but it alerts me that finds no product, then I try to select product from pop window but it shows no product.

I don't know what's the problem here. Maybe some relations that I don't know are conflited prevents me to get the product.

3. Is there any function or any easy way to record all the sql statements into a file or directly show all statements on screen?

With best regards,

Dragoon

dragoon
19 posts
Joined
6/5/2008

Re: Some problems about product.
Posted: 17 Aug 08 1:24 PM

It seems that I misunderstand the functions.

I should input products into ProductTemplates (/Administration/ProductTemplates/edit.aspx), not Products (/Products/edit.aspx).

I am trying it now.

support
2098 posts
1st
Joined
1/3/2006

Re: Some problems about product.
Posted: 18 Aug 08 11:07 AM

I don't think that the PRODUCTS table is used in SplendidCRM.  It is a carry-over table from SugarCRM.  Instead, we use ORDERS_LINE_ITEMS, QUOTES_LINE_ITEMS and INVOICE_LINE_ITEMS.

The PRODUCTS_TEMPLATES table is used to store the products that are available.  This information is called a template because all data is copied to the LINE_ITEMS table when an order, quote or invoices is created.

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