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 Activities module -- edit call results in wrong start time
 
ron
17 posts
Joined
5/14/2008

Activities module -- edit call results in wrong start time
Posted: 23 Jul 08 7:40 PM Modified By ron  on 7/23/2008 7:43:21 PM)

Hi there,

In version 2.1 Activities module, when I edited the call, and clicked "save", everytime the "Start Date & Time:" has been showed up with a wrong time (one hour early). On Calender module, it seems like showing up at the right place. I am at Australia. Any fix?

Thanks,

Ron

support
2095 posts
1st
Joined
1/3/2006

Re: Activities module -- edit call results in wrong start time
Posted: 23 Jul 08 8:15 PM
What can you tell me about your installation?  Is the SplendidCRM web application running on the same machine as the SQL Server database?  Is the clock on the web or DB server correct?
ron
17 posts
Joined
5/14/2008

Re: Activities module -- edit call results in wrong start time
Posted: 23 Jul 08 8:35 PM

The sql server on the same machine.  The bug is, everytime after editing, the start time will minus "1", say 8:30 to 7:30. If you edit it twice, and save, the time will be changed from 8:30 to 7:30 at first time and from 7:30 to 6:30 at the 2nd time.

Regards,

Rong

csmirk
11 posts
Joined
8/24/2008

Re: Activities module -- edit call results in wrong start time
Posted: 24 Aug 08 6:58 PM

I  have the same problem with start time be minus '1' based on New Zealand Time Zone. Also happens on New Activity as well. When I debug through timezone.cs IsDayLightSavings function it's returning that it is daylight savings when it's not.

support
2095 posts
1st
Joined
1/3/2006

Re: Activities module -- edit call results in wrong start time
Posted: 24 Aug 08 7:30 PM

It sounds like you found the problem.  Since we are in the US and are not familiar with New Zealand time zones, you will need to research the issue yourself.  The place to look is the TIMEZONES table.  The fields and values follow the Windows conventions.

 

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