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 Email button is not enabled
 
goldenrate
3 posts
Joined
5/14/2008
Email button is not enabled
Posted: 14 May 08 6:30 PM Modified By goldenrate on 5/14/2008 6:31:21 PM)
Hi,
I've installed the latest version of SplendidCRM. I set my account (including a valid email address) and try to compose and send an email. The Send button was disabled.

Anybody has any ideas

Thank You
support
2240 posts
1st
Joined
1/3/2006
Re: Email button is not enabled
Posted: 14 May 08 9:26 PM
You need to specify the email settings in the admin area, and you need to make sure that the user sending the email has an email address.
goldenrate
3 posts
Joined
5/14/2008
Re: Email button is not enabled
Posted: 15 May 08 12:55 AM
Thanks,

I did all that but still the send button is disabled.

Any ideas?
support
2240 posts
1st
Joined
1/3/2006
Re: Email button is not enabled
Posted: 15 May 08 3:34 AM

A user has multiple email addresses.  Which ones did you set?
goldenrate
3 posts
Joined
5/14/2008
Re: Email button is not enabled
Posted: 15 May 08 3:41 PM
Here is what I did (logged as an admin):
My Account >> Edit
and then scrolled down to "Email Options"--> "Email Address" (on the left side) and entered my email address.
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