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 SugarCRM vs. SplendidCRM What's The Difference?
 
swhitlow
1 posts
Joined
4/11/2006

SugarCRM vs. SplendidCRM What's The Difference?
Posted: 11 Apr 06 3:27 PM
Hi. I am not trying to be mean here but I am just wondering what is the difference between SugarCRM and SplendidCRM besides PHP and C#? I have not seen one added bit of functionality between the two. As well as it's kind of bothersome that you seem to be in violation of SugarCRM's open source licensing policy. I noticed when I went to your "about"link that is says it's SugarCRM 3.5.1. If this is true and you are just trying to pass off this as your own creation then it is in violation of the Open Source licensing agreement. Again, please correct me if I am wrong.

If you are just writing C# code to mimic what the PHP code already does in SugarCRM without adding any additional functionality or useful purpose then why would I want to purchase your product or use your product?

It's like going to the grocery store to purchase Pepsi and buying the "generic" version for the same (not discounted) price. Why would I just not buy the original product and be happy with that?

Again, I am not trying to mean here or anything I am just a little confused about your product and what it has to offer that the original SugarCRM does not.

Thanks.
support
2089 posts
1st
Joined
1/3/2006

Re: SugarCRM vs. SplendidCRM What's The Difference?
Posted: 12 Apr 06 12:40 AM

We do not believe that we are in violation of the SugarCRM Public License.  From day one, it has always been our intention to follow both the letter and the spirit of the SugarCRM Public License.  We have also gone out of our way to work with the folks at SugarCRM.  In our opinion, although they have released their product as open-source, they do not follow the spirit of open-source by rebuffing the efforts of companies like SplendidCRM and vtiger.  SplendidCRM would have been a perfect companion product in their battle for market share against companies such as Salesforce.com.

I don't believe that we specifically reference "SugarCRM 3.5.1" anywhere, however we do mention "Version 3.5.1" on the About page because that is the feature set that we originally targeted.  Actually, the original motivation for using the same version number was an attempt to allow the SugarCRM Plug-in for Outlook to work with the SplendidCRM server product.  However, it would seem that the SOAP implementation of SugarCRM precluded this from happening.  But, since the SplendidCRM Plug-in for Outlook does indeed work with the SugarCRM server product, we thought it best to continue to synchronize this data element.

I'm going to follow your cola analogy as I respond to your next question.  Think of SplendidCRM as Pepsi and SugarCRM as Coca-Cola.  Coca-Cola is 100 years old, but 50 years ago, the Pepsi product appeared.  Why, simply because there was a market for a similar but different product.  The same is true for SplendidCRM.

SplendidCRM specifically targets companies that prefer Microsoft-centric applications.  If your company runs their database on Microsoft SQL Server and their web servers on Windows Server 2003, then the best CRM for you is SplendidCRM.

As for differences, we hope to reach a point where there are no functional differences.  Today, our feature set is similar to SugarCRM Open-Source 3.5.1, with a few exceptions.  For example, we do not offer any reporting services in our first release.  This is something we hope to quickly address, but we will do so in a Microsoft-centric way.

 

davidmwilliams
57 posts
www.alivad.com
Joined
1/20/2006

Re: SugarCRM vs. SplendidCRM What's The Difference?
Posted: 12 Apr 06 4:12 AM

If I can just make a comment as an end-user, for me, the fact SplendidCRM runs on SQL Server and uses ASP.NET is a strong advantage. We use Microsoft platforms and we would not use SugarCRM because of its requirements for PHP and MySQL.

You might ask why bother translating books into other languages - after all, the English version may exist. However, that does not help those who enjoy literature yet do not speak that language in their country.

sunpost
10 posts
Joined
1/23/2006

Re: SugarCRM vs. SplendidCRM What's The Difference?
Posted: 12 Apr 06 9:14 AM
 davidmwilliams wrote

If I can just make a comment as an end-user, for me, the fact SplendidCRM runs on SQL Server and uses ASP.NET is a strong advantage. We use Microsoft platforms and we would not use SugarCRM because of its requirements for PHP and MySQL.

Same here too.  Plus, I do not know if it is just me, but SplendidCRM is many times faster than SugarCRM.

bobd
7 posts
www.exmos.com
Joined
4/5/2006

Re: SugarCRM vs. SplendidCRM What's The Difference?
Posted: 19 Apr 06 5:56 PM
>Why would I just not buy the original product and be happy with that?

The main point of open-source software is to be able to adapt it to your own needs, fix bugs etc and if you're in a Microsoft shop then it's obvious that you'll want a system built on MS technologies. On the other hand, having "open-source" software where the licence states that you're not allowed to alter the software, as the SplendidCRM licence for the free version does, is like the proverbial chocolate fire-guard. Paul - is this clause in the licence for the commercial version?

Thanks, Bob
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