New Professional and Enterprise Features
Multiple tracks can be defined so that user can keep track of the happenings in social media.
Tweets can be monitored in real-time on the user's home page.
The CRM can now monitor Asterisk PBX call events and log both incoming and outgoing calls.
Users can receive real-time notifications when an incoming call arrives or when a call is missed.
PayTrace is a payment processing gateway that allows merchants to process Level II and Level III transactions at a lower transaction rate.
The new survey module will allow you to create surveys with
radio buttons, checkboxes, dropdown menus, text boxes,
rating scales, matrixes and demographic questions.
Forty-two standard reports have been added.
Google ® Apps Synchronization
Enabling Google Apps Synchronization makes it easy to ensure that all your users have the latest contact and appointment information at their fingertips.