Press Release June 2, 2008

Silverlight, AJAX and PDF Invoices cement SplendidCRM as the ideal CRM platform for companies that have standardized on the Microsoft technology stack

RALEIGH, NC (June 2, 2008) -- SplendidCRM Software, Inc., a pioneering provider of Microsoft-centric Customer Relationship Management (CRM) solutions for open-source use, today announced the launch of Version 2.1 of its flagship platform SplendidCRM. The new Silverlight graphs provide SplendidCRM developers with unprecedented ability to create and customize graphs. Extended AJAX support provides the CRM user with a more natural experience.

"Integration of the latest Microsoft technologies into SplendidCRM continue to make it the ideal back-office platform", said Paul Rony, President of SplendidCRM. "Our decision to standardize on the Microsoft Report Definition Language (RDL) allowed us to create an Invoice using Microsoft's Report Designer and import it into SplendidCRM. The end result is the ability to generate PDF invoices at the click of a button."

New Features
In addition to the technology enhancements, the SplendidCRM query system has been optimized to focus on retrieving active fields. This optimization dramatically increases the performance of SplendidCRM when managing tables with more than 100,000 records.

User Interface Enhancements

Credit Card management and processing using the popular .netCHARGE component (licensed separately) allows SplendidCRM to become your primary order-management system.

PayPal Instant Payment Notification is now supported, thereby ensuring that sales are automatically and instantly tracked by the CRM.

Built-in Language Support has been added for 24 languages, including English, French, Italian, German, Spanish, Japanese, Arabic, Bulgarian, Czech, Danish, Greek, Finnish, Hindi, Croatian, Korean, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Swedish, Simplified Chinese and Traditional Chinese.

Incorporation of AJAX into sub panels enables the list to be sorted and paginated without the full page refresh.

Developer Enhancements
SplendidCRM continues to be the ideal platform for .NET back-office applications with the deep penetration of Microsoft technologies. When put together, these technologies help developers achieve Rapid Application Development (RAD).

PDF Generation of Invoices, Orders and Quotes is enabled via a combination of Dynamic Buttons, imported RDL reports and the Microsoft Report View.

Dynamic Buttons further extend the data-driven foundation of SplendidCRM. By dynamically rendering the buttons, you get to add field data to the buttons. This is important because it allows you to add a Print Invoice button that references a specific report.

Silverlight graphs replace the old flash-based graphs and allow you to customize the XAML output in the same way that you customize an ASP.NET page to produce HTML. This approach also allows you to embed more business logic into a graph.

Regular Expression Validation of the EditViews give your users immediate feedback when they type an invalid email address or phone number

Migration to ASP.NET themes and skins simplifies the code and makes it easier for developers to create their own themes and skins.

Administration
SplendidCRM introduces new administrative features for tracking usage and problems.

Persistent System Log helps you track the overall health of the system. Administrators can view warnings and errors with sufficient information to help developers pinpoint the problem.

User Login tracking helps administrators track the usage of the system.

In-place migration of a SugarCRM MS SQL database dramatically reduces the effort to migrate to SplendidCRM.

To see this new functionality, please visit http://demo.splendidcrm.com. To sign-up for a free trail of SplendidCRM 2.1, please visit http://eval.splendidcrm.com.

About SplendidCRM Software, Inc.
Founded in 2005, SplendidCRM Software provides a Microsoft-centric open-source Customer Relationship Management (CRM)application that, unlike most open-source solutions built for a Linux environment, enables users to leverage their existing Microsoft infrastructure. The company is located in the Research Triangle of Raleigh, North Carolina, and is privately held. To learn more about SplendidCRM, email sales@splendidcrm.com or visit http://www.splendidcrm.com.

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