I am using Outlook 2003 and Splendid CRM Plug-in for Outloook version 1.3.2542.37669. Everything was working fine until I deleted some contact records from Outlook. I tried syncing contacts and got the following error message:
Void SyncContacts(Boolean) Line 1534.
System.Web.Services.Protocols.SoapException:Server was unable to process request. ---> System.Exception: Cannot insert the value NULL into column 'USER_ID',table 'SplendidCRM-Thatsbiz.dbo.CONTACTS_USERS';column does not allow nulls. INSERT fails.
Suggestions to fix?
I believe that we fixed this issue, but I don't recall if it was a plug-in fix or a server fix. For good measure, please try the latest build of our plug-in:
http://s3.amazonaws.com/SplendidCRM/SplendidCRM_Plug-in_for_Outlook_1.4.2824.5474.msi
Then the other option is to try the latest build of the server app.
http://s3.amazonaws.com/SplendidCRM/SplendidCRM_1.4.2819.7340_Beta_Upgrade.msi
