Friday, November 21, 2008 ..:: Forums ::.. Register  Login
 Forums Minimize
SearchForum Home
     
  Plug-in and Platform Forums  Outlook 2003 Plug-in  Sugar Pro Accou...
 Sugar Pro Accounts Not Visible in Plugin
 
srobinson
4 posts
http:\\www.rpstechnology.com
Joined
6/12/2007

Sugar Pro Accounts Not Visible in Plugin
Posted: 12 Jun 07 11:13 PM

When trying to link/archive an e-mail to an account, the plug-in only shows Accounts assigned to me.  When being used with Sugar Professional it should show all accounts that are visible to me within Sugar.

Sugar Pro 4.5.1d

support
2100 posts
1st
Joined
1/3/2006

Re: Sugar Pro Accounts Not Visible in Plugin
Posted: 13 Jun 07 1:03 PM

This issue could be within the plug-in or within the Sugar Pro application.  The Splendid plug-in should be doing the exact same thing as the Sugar plug-in, or at least it did a year ago.  Have you tried the Sugar plug-in to see what it returns? 

 

srobinson
4 posts
http:\\www.rpstechnology.com
Joined
6/12/2007

Re: Sugar Pro Accounts Not Visible in Plugin
Posted: 14 Jun 07 4:49 PM
We just confirmed that when using the Sugar Outlook Plugin it does show me accounts that are visible to me because of Team assignment but not specifically assigned to me.
  Plug-in and Platform Forums  Outlook 2003 Plug-in  Sugar Pro Accou...

Forum Home  Search       

Copyright (c) 2006-2008 SplendidCRM Software, Inc. All Rights Reserved.   Terms Of Use  Privacy Statement
DotNetNuke® is copyright 2002-2008 by Perpetual Motion Interactive Systems Inc.
SplendidCRM and SplendidCRM Software are trademarks of SplendidCRM Software, Inc. SugarCRM is a trademark of SugarCRM Inc. in the United States, the European Union and other countries. All other trademarks used in this web site are the property of their respective owners.