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 6/3/2009 10:22 AM
 

Hi,

I am new to splendidCRM community edition.

Is it possible to set up multiple pop3 accounts e.g. sales@support.com goes to sales and bugs@support.com goes to the development team?

thanks,

Colin Edwards

New Post
 6/3/2009 4:43 PM
 

The Community Edition can read multiple inbound email boxes, but routing to separate teams would require the workflow engine that is only available in the Enterprise Edition.

 

New Post
 10/30/2009 8:32 AM
 
 Modified By Julius Marozas  on 10/30/2009 8:52:22 AM
 Is it possible configure email account to each user? And how i can do this?

Administration -> Email section -> Email Settings. There i got campaign email settings. Where i could find user email account configuration?

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Found. Administration -> Email section -> Inbound email.

Another question. Is it possible configure email accounts for Gmail account? I can't find SMTP Authentication, login and pasword fields. Like it is in Campaign Email settings.

Thaks for help,

Julius

New Post
 10/30/2009 4:00 PM
 
SplendidCRM currently uses one email account for all emails that are sent.
New Post
 11/1/2009 3:52 PM
 
With mail sending is clear for me now. Tanks for quick answer. One more question. I configured Inbound Account in administration form, i can get information about new mails on pressing "Check mail" button, but i can't find how to review and create records from those mails in SplendidCRM. Is it possible to do that? Julius
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