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 11/1/2009 7:06 PM
 
You cannot send emails from the inbound email information.  The inbound information is just POP3 and not SMTP, which is why you can't send using it.
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 11/2/2009 12:30 AM
 

I don't want send mail,  i want to get email from my pop3 mailbox. For that i'm trying to use inbound email. I can't understand how automatically import emails into Splendid. Is it Email module only for email sending? Could i have there and inbox?

Maybe there is some information available, where i could read about emails in SplendidCRM more detail. I'm using SugarCRM user guide and admin guide, but it looks that there is little differences then in SplendidCRM.

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 11/2/2009 8:13 AM
 

The inbound email within SplendidCRM resembles the feature SugarCRM 4.5 release.  The inbound email accounts are periodically retrieved based on a scheduled task in the Admin area.  Emails retreived from all inbound accounts are added to the Emails table.

Additional records may be created, depending on the type of inbound email account.  If the type is support, then a Case will be created.  If the type is bug, then a bug will be created.

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 2/12/2010 11:25 AM
 
Thanks for answer. I have another question: is it possible associate inbound email account with current user? That all emails received from current inbound email account will be automatically associated (assigned to) with user. I'm thinking about work around here: Set mail group equal user name on creating inbound account. On email table add trigger which will check receiving emails and associate it to current user by mail group. Maybe it is another simple method for this request? Waiting for answer, Julius
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 2/12/2010 11:37 AM
 
Inbound email can only be assigned to a different user if you use the Workflow engine in our Enterprise edition.
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