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sabu green
17 posts
Joined
3/18/2008
session timeout
Posted: 19 Jul 08 1:21 AM

Hi..

    I have set session timeout in web.config  to 8 hrs ,but it expires after sometime. I am also set it in global.asax in session_start event

  as session.Timout =8 hrs,but it expires after  sometime. Can you please provide a fix to this problem.?

Thanks

sabu

 
support
1972 posts
1st
Joined
1/3/2006
Re: session timeout
Posted: 19 Jul 08 9:46 AM

I don't think that there is anything with our application that needs to be fixed.  This problem is likely caused by some other factor.  Your best bet is to search Google for a solution.

One possible solution is that you have the IIS Application Pool set to restart after X many hours.  If the App gets reset, then so do the sessions.  The other thing you can try is to enable the ASP.NET State Server.  Using the state server would allow you to keep the sessions alive even if the application is restarted.
sabu green
17 posts
Joined
3/18/2008
Re: session timeout
Posted: 01 Aug 08 2:32 AM
Session in state server did the trick!!!!!

Thank you for the support.
support
1972 posts
1st
Joined
1/3/2006
Re: session timeout
Posted: 01 Aug 08 9:20 AM
That suggests that something is restarting your web application.  You should research this issue further as it can cause you performance issues.  Use the SplendidCRM System Log to track the app restarts.
sabu green
17 posts
Joined
3/18/2008
Re: session timeout
Posted: 02 Aug 08 2:48 AM

I would like to ask a general question:


Does this mean that we guys are only facing the session time out issue,and others who are using the crm dont have!!!!!

Please let us know if others are also facing this issue....
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