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jneumann
24 posts
Joined
3/10/2008

mass email sheduler
Posted: 11 Mar 08 11:47 AM

i recently tried to send out some mass emails using the campaign module and the emails got into the email queue and i waited for the time that was set in the scheduler to pass (still at the default of On the hour; From 2:00 to 6:00 perpetual but it never ran, until i clicked send queued campaign emails the scheduler said it had never ran.  What scheduler task in windows do i need to set up to get this to run? or is it a problem in the code somewhere?

support
2153 posts
1st
Joined
1/3/2006

Re: mass email sheduler
Posted: 11 Mar 08 12:18 PM
The scheduler is inside SplendidCRM.  This will take some research to determine the source of the problem.
jneumann
24 posts
Joined
3/10/2008

Re: mass email sheduler
Posted: 12 Mar 08 12:28 PM
I think it is related to the fact that my website keeps restarting.  This is also causing users to be kicked out abruptly.
support
2153 posts
1st
Joined
1/3/2006

Re: mass email sheduler
Posted: 12 Mar 08 1:37 PM
Although you need to solve the website restart issue, I highly recommend that you start the ASP.NET State Server service and enable it in the web.config.  That will take care of your users getting kicked out.
jneumann
24 posts
Joined
3/10/2008

Re: mass email sheduler
Posted: 09 Apr 08 1:20 PM

we have taken care of the website restart issue, and the scheduler is running now, or at least the time listed on the schedulers admin page shows it as having a last run of after i click send emails on a campaign.  But still no emails in the queue are being sent out.  I checked in the schedulerutils.cs file and it seems simple enough, if the scheduled task is runMassEmailCampaign then it calls sendqueued from emailutils.cs.  The only thing that seems weird to me is that the last parameter in sendqueued, bSendNow, is set to false, which to me i would think that should be set to true, but i havent tried it for fear of breaking the entire system.  Any thoughts?

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