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ForumForumMainstream Foru...Mainstream Foru...Feature Request...Feature Request...Additional Variables (User) in Email TemplatesAdditional Variables (User) in Email Templates
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 6/24/2009 12:41 AM
 
I appreciate the ability to insert variable information into Email Templates (like $contact_first_name).

However, to really be useful, it needs to be able to also insert the User information, too, so that it can add a signature, phone number, or other pertinent information from the sender.  Otherwise, each user needs to have their own template in order to send a personalized email (important for intimate customer service).

Is this possible?  If not, what would be required for me to add it?

Rip Rowan WebCulture
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 7/1/2009 10:51 PM
 

It sounds possible, but it would take some work to code the UI end as well as the back-end.

 

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 7/15/2010 10:32 AM
 

Any news ? That will be great to have additionnal variables for user and for cases/meetings/calls.

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 7/15/2010 11:09 AM
 

We have not established a timeframe for this feature. It may be best to implement it yourself.

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ForumForumMainstream Foru...Mainstream Foru...Feature Request...Feature Request...Additional Variables (User) in Email TemplatesAdditional Variables (User) in Email Templates