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ForumForumMainstream Foru...Mainstream Foru...BugsBugsProblem with guest user accountProblem with guest user account
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 3/20/2008 11:28 AM
 
I have used SplendidCRM for some months. I use two accounts, one is admin and the other is Hachnx, yestersday when I logged in the software by Hachnx account, the software automatically logged in by an absolutely strange account (guest) without any of my personal data. And up to now, I cannot log in by my account (Hachnx or admin) because whenever I log in by any account, the software automatically log in by Guest account.

Please help me how to solve this problem. Thanks a lot.
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 3/20/2008 11:30 AM
 

Are you using Windows Authentication?

Are you able to login as an Admin and see the guest user in User Management?

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 3/20/2008 1:17 PM
 
 Modified By Hach nx  on 3/20/2008 1:25:53 PM
Thank you very much for you reply.

No, I can not log in by admin account because whenerver I log in by any account, the software still automatically log in by Guest account (even if I type wrong password), So I don't see Setting item.
And now, I cannot see all of my data in Hachnx account. Please help me.
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 3/20/2008 1:50 PM
 

Are you sure you are logging into SplendidCRM?  There is no such Guest account on the system, unless you created it.

Our default install configures IIS to use Windows Authentication.  Did you turn this off?

 

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 3/20/2008 10:15 PM
 
Thank you very much for your reply.

I am sure that I am logging into SpendidCRM. I have used this software for several months with 2 accounts (Hachnx and Admin), and never create Guest account. Even after I delete Guest account in the SQL Database, then log into the software by Hachnx account, it still create Guest account again and log in by Guest account.

I have never met this problem with software, so I don't understand why it happen.

Thanks again.
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