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 2/23/2010 12:05 PM
 
 Modified By Alex Aitken  on 2/23/2010 12:07:58 PM
We are running the latest version of Splendid but are having problems with the Outlook plug-in. It seems it will cause Outlook to hang occasionally and force it to be restarted. There are 2 main errors we receive in the log file:
2/22/2010 9:42:42 AM Info Updating all Contacts
2/22/2010 9:42:43 AM ERROR Failed while attaching command bar: Object reference not set to an instance of an object. at SplendidCRM_Plug_in_for_Outlook.ExplorerUI._explorer_FolderSwitch() in C:\Web.net\SplendidCRM Plug-in for Outlook 2007\ExplorerUI.cs:line 157 at SplendidCRM_Plug_in_for_Outlook.ExplorerUI.Attach() in C:\Web.net\SplendidCRM Plug-in for Outlook 2007\ExplorerUI.cs:line 376
2/22/2010 9:42:44 AM Info Updating all Appointments

AND

2/19/2010 7:02:20 PM Info Updating all Contacts
2/19/2010 7:02:20 PM ERROR Failed during startup: Object reference not set to an instance of an object. at SplendidCRM_Plug_in_for_Outlook.ThisAddIn.ThisAddIn_Startup(Object sender, EventArgs e) in C:\Web.net\SplendidCRM Plug-in for Outlook 2007\ThisAddIn.cs:line 122
2/19/2010 7:02:20 PM Info Updating all Appointments

We are running Outlook 2007. Any help would be much appreciated.
Thanks
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 2/23/2010 12:29 PM
 
Please provide the version of the SplendidCRM Plug-in for Outlook 2007.dll
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 2/23/2010 12:31 PM
 
Thanks for the extremely quick response! We are using SplendidCRM_Plug-in_for_Outlook_2007_4.1.3643.22575
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 2/23/2010 1:43 PM
 
Please contact our support staff directly.  They are going to prepare a build that will attempt to fix these specific issues. 
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