Thursday, January 08, 2009 ..:: Forums ::.. Register  Login
 Forums Minimize
SearchForum Home
     
  Mainstream Forums  General Discussion  Trying to find ...
 Re: Trying to find where the contacts went to?
 
dsharpe
36 posts
Joined
9/8/2008

Re: Trying to find where the contacts went to?
Posted: 05 Nov 08 12:07 PM
When you say they aren't there are you saying that they don't exist in the database or that they don't show up in the Contacts sections?  If they exist in the database and are just not showing up on the Contacts section then you might want to go to the Admin section and see if you have Team Management enabled..
support
2240 posts
1st
Joined
1/3/2006

Re: Trying to find where the contacts went to?
Posted: 05 Nov 08 12:52 PM

By default, when you import data, if there is a failure, then the entire operation is rolled back.  This transaction flag is on the Review tab of the import page.  You should always Preview an import before performing the actual import.  If you do this, you will see the data on the Review tab and you will also see how many will succeed and how many will fail.  If you don't care about the failures, then clear the transaction checkbox and click the Import Now button.  Unless you do that, your data will not get imported, so you will not see it anywhere.

JosephV
16 posts
www.madgig.com
Joined
10/22/2008

Re: Trying to find where the contacts went to?
Posted: 10 Nov 08 6:28 PM Modified By JosephV  on 11/10/2008 6:47:25 PM)

Hello dsharpe,

Yes you are correct. when I import the contacts from the CVS file all looks good now after I removed the "transactional" tick box.

I cannot see the contacts in the contacts page. there is nothing there but my manual entries.

I don't know if they are in the database. I will look at the admin section.

Also why would some fail? No last name ...??

(Update) When I import the contacts and they are successfull. Where should these contacts be seen? In a list under the Contact tab?

Because I imported and enabled Team Managment and still no contacts.I am thoroughly confused.

Thanks

Joseph

JosephV
16 posts
www.madgig.com
Joined
10/22/2008

Re: Trying to find where the contacts went to?
Posted: 12 Nov 08 1:17 PM

Hi Again,

I am so stuck here I added manual contacts and they do not show up either in the contacts page.What is wrong here? Application not installed correctly? Would you be willing to login and look at this? Please....

I have been trying to set this thing up for a month now.

Thanks

Joseph

dsharpe
36 posts
Joined
9/8/2008

Re: Trying to find where the contacts went to?
Posted: 12 Nov 08 3:02 PM
Joseph,

You have team management turned on now. Go back into the admin section and disable it again.
  Mainstream Forums  General Discussion  Trying to find ...

Forum Home  Search       

Copyright (c) 2006-2008 SplendidCRM Software, Inc. All Rights Reserved.   Terms Of Use  Privacy Statement
DotNetNuke® is copyright 2002-2009 by Perpetual Motion Interactive Systems Inc.