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 same issue like john84.
 
AlexK
14 posts
Joined
7/23/2008

same issue like john84.
Posted: 07 Oct 08 9:07 AM

After I noticed, that JOHN84 has the same issue like me, I thought that it might help to post my Systemcheck infos.

I have now SplendidCRM running on a dedicated server outside of the domain and still have the issue, but still the same machine (so maybe I have to reinstall windows again to be sure...).

Anyhow, it would be nice if we could find a solution for john84 and for me, because I think it will fix our both issue at the same time.

System

SugarCRM compatibility
SplendidCRM Build 2.1.3074.33397
Server Name localhost
Machine Name STIMPY
ApplicationPath /SplendidCRM
rootURL /SplendidCRM/
imageURL /SplendidCRM/Include/images/
scriptURL /SplendidCRM/Include/javascript/
chartURL /SplendidCRM/Include/charts/
Splendid Provider System.Data.SqlClient
Default Theme
Default Language
Windows Authentication false
Is Mobile Device no
Browser Name IE
Browser Version 7.0
User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
User-Address 127.0.0.1

User

AUTH_USER
USER_ID 00000000-0000-0000-0000-000000000000
FULL_NAME
USER_NAME
IS_ADMIN No
PORTAL_ONLY No
themeURL

User Preferences

USER_SETTINGS/CULTURE
USER_SETTINGS/THEME Sugar
USER_SETTINGS/DATEFORMAT
USER_SETTINGS/TIMEFORMAT
USER_SETTINGS/TIMEZONE
USER_SETTINGS/CURRENCY
USER_SETTINGS/MAIL_FROMNAME
USER_SETTINGS/MAIL_FROMADDRESS

Culture Defaults

Name en-US
DisplayName English (United States)
ShortDatePattern M/d/yyyy
ShortTimePattern h:mm tt
CurrencySymbol $
CurrencyGroupSeparator ,
CurrencyDecimalSeparator .
NumberGroupSeparator ,
NumberDecimalSeparator .

System Log

DATE_ENTERED ERROR_TYPE USER_NAME FILE_NAME METHOD LINE_NUMBER MESSAGE
10/7/2008 8:45:53 AM Warning   C:/Web.net/SplendidCRM5/_code/SplendidInit.cs Void InitApp() 260 Application restart. Version 2.1.3074.33397
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidInit.cs Void InitApp() 373 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:46:07 AM Warning   C:/Web.net/SplendidCRM5/Global.asax.cs Void InitSchedulerManager() 45 The Scheduler Manager timer has been activated.
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidCache.cs System.Data.DataTable Languages(System.Web.HttpApplicationState) 1168 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidInit.cs Void InitSession() 862 Index and length must refer to a location within the string. Parameter name: length
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/TimeZone.cs SplendidCRM.TimeZone CreateTimeZone(System.Guid) 105 Could not load default timezone nor EST timezone BFA61AF7-26ED-4020-A0C1-39A15E4E9E0A. Eastern Standard Time will be extracted from the Windows Registry and used as the default.
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidCache.cs System.Data.DataTable DetailViewRelationships(System.String) 1680 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidCache.cs System.Data.DataTable DetailViewRelationships(System.String) 1680 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidCache.cs System.Data.DataTable DetailViewRelationships(System.String) 1680 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:46:07 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidCache.cs System.Data.DataTable Languages(System.Web.HttpApplicationState) 1168 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:47:22 AM Error   C:\Web.net\SplendidCRM5\_code\WorkflowUtils.cs Void Process(System.Web.HttpApplicationState) 166 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:47:22 AM Error   C:\Web.net\SplendidCRM5\_code\SchedulerUtils.cs Void OnTimer(System.Object) 524 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:52:22 AM Error   C:\Web.net\SplendidCRM5\_code\WorkflowUtils.cs Void Process(System.Web.HttpApplicationState) 166 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:52:22 AM Error   C:\Web.net\SplendidCRM5\_code\SchedulerUtils.cs Void OnTimer(System.Object) 524 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:55:10 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidCache.cs System.Data.DataTable Languages(System.Web.HttpApplicationState) 1168 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
10/7/2008 8:55:10 AM Error   C:/Web.net/SplendidCRM5/_code/SplendidInit.cs Void InitSession() 862 Index and length must refer to a location within the string. Parameter name: length

 

Best regards,

Alexk

support
2240 posts
1st
Joined
1/3/2006

Re: same issue like john84.
Posted: 07 Oct 08 12:06 PM
This looks like a connection issue.  If you have an invalid connection string that points to an invalid server, then you will get timeouts everywhere.
john84
36 posts
www.jb-networks.com
Joined
9/12/2008

Re: same issue like john84.
Posted: 08 Oct 08 9:34 AM
Hey AlexK,

as I wrote in thread I know now that the Connection Problems result of a busy SQL server Database, in my case I created custom fields an this prcess hang (for another reason).

Check in the SQL Server Management Studio on your instance in that SplendidCRM is installed under the "Management" Node and click right on the "Activity Monitor" and in the Menu "View Processes" In the following Window check all processes if there are some with Status "Suspended" if yes and you work in a testenviorment k*** them otherwise you should make shure that these are yours and then k*** them.

After that it should run if yes the next step would be to analyze what does create this hanging process.

Let me know if you had the same problem.

Greetings
Johannes
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