Thursday, January 08, 2009 ..:: Forums ::.. Register  Login
 Forums Minimize
SearchForum Home
     
  Mainstream Forums  General Discussion  Inbound email a...
 Inbound email allows automatic importing of email from a POP3 account with automatic linking...?
 
strongsad
4 posts
Joined
5/31/2008

Inbound email allows automatic importing of email from a POP3 account with automatic linking...?
Posted: 01 Jun 08 12:25 AM Modified By strongsad  on 6/1/2008 12:50:30 AM)

I have POP3 working, pulling in emails- I can see them when I click on "Check Email", but I can't see them anywhere else.

The home page of CplendidCRM says "Inbound email allows automatic importing of email from a POP3 account, such as Gmail, with automatic linking to existing accounts, contacts, leads or prospects." How can I get this working? Here is how I tested it out:

  1. Set up an email account on gmail called customer@gmail.com
  2. Created a new Splendid contact that has the email address customer@gmail.com
  3. Set up "Monitor New Mailbox" on support@mydomain.com
  4. Sent an email from customer@gmail.com to support@mydomain.com
  5. Tried to find where it was imported to the customer... couldn't find it
  6. When I click on "Check Mail" the email shows up under "Inbox", but I can't get the "automatic linking" part working

Any ideas? I'm running:
SugarCRM compatibility 4.5.0
SplendidCRM Build 2.0.2950.42250

Oh yea and I tried to comment out the "Bounce handling is the only supported action at this time" check but I still can't get it to work.

Thanks!

support
2240 posts
1st
Joined
1/3/2006

Re: Inbound email allows automatic importing of email from a POP3 account with automatic linking...?
Posted: 03 Jun 08 12:19 PM

We have just released 2.1 that fixes a few bugs in this area.  Please upgrade to 2.1 and test again.

 

strongsad
4 posts
Joined
5/31/2008

Re: Inbound email allows automatic importing of email from a POP3 account with automatic linking...?
Posted: 05 Jun 08 2:51 PM

Very good- I upgraded and it looks like thing are working exactly as expected.

Thanks!

  Mainstream Forums  General Discussion  Inbound email a...

Forum Home  Search       

Copyright (c) 2006-2008 SplendidCRM Software, Inc. All Rights Reserved.   Terms Of Use  Privacy Statement
DotNetNuke® is copyright 2002-2009 by Perpetual Motion Interactive Systems Inc.