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sbosell
1 posts
Joined
3/30/2007

Customer Portal
Posted: 30 Mar 07 2:34 PM

Does anyone have a good strategy, architecture, etc with regards to handling a customer portal.  Ie, allowing a customer to access their documents, bugs to submit and track, invoices(maybe), etc along with splendidCRM?

By the way SplendidCRM, GREAT JOB!

support
2240 posts
1st
Joined
1/3/2006

Re: Customer Portal
Posted: 31 Mar 07 11:46 AM

You should be able to accomplish what you need by creating a restrictive ACL Role.  However, our main concern is that you will be providing an entry point to your sensitive data to a potential hacker. 

Although we believe that SplendidCRM is reasonably secure, we are not so naive to believe that it is hacker proof.  Ideally, a customer portal would have a separate web site, only including the modules that your customers can access.

 

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