I'm looking to change the sort order in My Calls dashlet on Home. I want it to be by Date in ASC order rather than DESC which is the default.
However, I can't seem to find out where to do this change! I've looked in :
>> Manage Layout >> Grid View Layout >> Calls >> MyCalls
But it doesn't seem to correspond at all.
Any help would be appreciated!
Is there a particular reason why it has been coded this way? Our user experience is that people want to see the older calls first or, even if the user doesn't want to then management wants them to see the overdue stuff first.
That notwithstanding, I've modified mcalls.ascx.cs line 102 to grdMain.OrderByClause("DATE_START", "asc"); where the original was desc. I've recompiled, reloaded, closed and reopened the browers but the sort order still hasn't changed. I also checked for saved searches.
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