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Asterisk

Asterisk® is an open-source IP PBX. Outgoing Calls can be initiated from the CRM and Incoming Calls are monitored and a real-time popup is sent to the web browser.

The Asterisk Manager service connection information is necessary for the CRM to connect to the PBX and register for call events.

Field Description
Context The Asterisk context that is used for outgoing calls.
Trunk The trunk name.
Port The port to use for the Asterisk Manager service, typically 5038.
Server The host server for the Asterisk Manager service.
Log call details Logging Call Data Records can help with billing.
Log missed incoming calls The flag to check when you want to log missed incoming calls.
Log missed outgoing calls The flag to check when you want to log missed outgoing calls.
Password The password for the Asterisk Manager service.
User Name The user name for the Asterisk Manager service.

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